There are things that came from my time in the military such as discipline and attention to detail, and the urge to serve others. After my service, I attempted to do something that would give me the same level of fulfillment, unfortunately military intelligence doesn’t translate well into the civilian world. Working from a computer reading hundreds of reports got to be very tiring. I wanted a change from something analytical to something more hands on, something that I can show the results of my work. This is what brings me joy the most, the ability to show the results of my labor.
From renovating houses, to restoring vintage boats, I’ve come to learn a lot. Ultimately cabinet refinishing is what stuck with me. It’s satisfying watching my client view the results. The change from an old, tired brown, to a nice calming white. What a Big difference is usually the response I get, and I never get tired of it. This really changes the space, it makes it feel so much bigger, and I can’t believe it. This is the reason why I love doing this job.
Customers come to me looking for a problem solver, someone that can take the image that is inside their head and make it into a reality. This is something that is very difficult to do. We strive to be active listeners and work with out customers to determine the best solutions for them. This is how we separate ourselves from the rest. We allocate the time and resources to ensure the customer is being heard and has clear expectations of the end results.
When I served, credibility was the upmost importance. My job unlike any other had direct consequences to human life, my research, and my ability to provide the information needed to complete the mission was crucial. While kitchen cabinets won’t have the same effect on human life… I still treasure my credibility, any concerns of my costumers I truly take to heart. Therefore our values here at Casiano Fine Finishes are extremely important. Honesty, communication, and flexibility. That’s the values we treasure here. Honesty and communication are self-explanatory, flexibility not so much.
What do we mean that we are flexible, well just that, we stretch in the morning to make sure we don’t get hurt at work… Kidding aside, it means that if you need something, we will try to be as flexible as possible to make that thing happen. That means when we schedule you, you are our priority, our time was set aside just for you and no-one else.